FAQ

Default solution folder, feel free to edit or delete it.

How do I install the spreadsheets?
There is nothing to install. All you need is Windows and Microsoft Excel 2007 and above installed. Office 365 and Mac is NOT supported. As long as you h...
Mon, 21 Oct, 2019 at 7:55 AM
How do I download the spreadsheets?
After you have signed up, you will be directed to the OSV Online app. From within the app, go to Menu and click on Download Area. Then click the download bu...
Mon, 21 Oct, 2019 at 7:55 AM
Can I customize the spreadsheet?
Yes. The spreadsheet is unlocked and all formulas are visible and editable. However, VBA is locked as the code is not open source. You can add new v...
Mon, 21 Oct, 2019 at 7:59 AM
Can I use the spreadsheet on both my home and work computer?
YES. Unlike other software companies, you are able to use the spreadsheet on multiple computers. A single investor can use it at home, work and other comput...
Mon, 21 Oct, 2019 at 7:59 AM
How much is it?
All pricing information can be found on the pricing/signup page.
Mon, 21 Oct, 2019 at 8:00 AM
What is the renewal cost?
This is a membership service. Based on the plan you choose, you will be automatically billed the plan price you chose unless you cancel.
Mon, 21 Oct, 2019 at 8:01 AM
What is your refund policy?
Check out our friendly refund policy. Your account must be canceled from within your account personally. Go into your account, click on "cancel acc...
Mon, 21 Oct, 2019 at 8:01 AM
What type of payments do you accept?
All major credit cards are accepted. We do not accept PayPal.
Mon, 21 Oct, 2019 at 8:02 AM
Are there any extra hidden fees?
Absolutely none. Simple transparent pricing and service. If there are any hidden fees, we will eat it.
Mon, 21 Oct, 2019 at 8:02 AM
Will the price increase?
Not for existing members. Your rate is always locked in as long as your membership is active. If there is a price increase, it is only for new members.
Mon, 21 Oct, 2019 at 8:03 AM